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Privacy Policy

Purpose of This Privacy Policy

The purpose of this Privacy Policy is to inform users of our website about the personal data we collect and, where applicable, the following information:

  • The personal data we collect;

  • How the collected data is used;

  • Who has access to the collected data;

  • Users’ rights regarding their data;

  • Our cookie policy.

This Privacy Policy operates alongside the Terms and Conditions of use of our website.

Applicable Laws

This Privacy Policy complies with the provisions of the Personal Information Protection and Electronic Documents Act (PIPEDA) of Canada.

For residents of the European Union, the General Data Protection Regulation (GDPR) governs all data protection policies, regardless of the location of the website. This Privacy Policy is intended to comply with the GDPR. In the event of any inconsistency between this Policy and the GDPR, the GDPR shall prevail.

For residents of the State of California, this Privacy Policy is also intended to comply with the California Consumer Privacy Act (CCPA). In the event of any inconsistency between this document and the CCPA, the applicable state legislation shall prevail. Where inconsistencies are identified, we will amend this Policy to ensure compliance with the applicable law.

Consent

By using our website, users agree to:

  • The terms set out in this Privacy Policy;

  • The collection, use, and retention of personal data as described herein.

Personal Data We Collect

Data Collected Automatically

When you visit and use our website, we may automatically collect and retain the following information:

  • IP address;

  • Approximate location;

  • Hardware and software details;

  • Links clicked by users while browsing the website;

  • Content viewed on our website.

Data Collected Non-Automatically

We may also collect the following personal data when you perform certain functions on our website:

  • First and last name;

  • Email address;

  • Telephone number.

This data may be collected when you complete a contact or information request form. We collect only the data necessary to achieve the purposes outlined in this Privacy Policy and will not collect additional data without notifying you in advance.

Use of Personal Data

The personal data collected on our website will be used solely for the purposes specified in this Privacy Policy or as indicated on the relevant pages of our website. We do not use your data beyond what is disclosed.

  • Automatically collected data is used to improve user experience, analyze preferences, and for marketing profiling purposes.

  • Data collected non-automatically is used primarily for communication purposes.

Sharing of Personal Data

Employees

We may disclose user data to any member of our organization who reasonably requires access to such data to achieve the purposes outlined in this Privacy Policy.

Third Parties

We may share user data with third-party partners only to the extent necessary to achieve the purposes set out in this Privacy Policy. Third parties will not have access to data beyond what is reasonably required to fulfill the specified purpose.

Other Disclosures

We do not sell or share your personal data with third parties, except in the following circumstances:

  • If required by law;

  • If required for legal proceedings;

  • To establish, exercise, or protect our legal rights;

  • To prospective or actual purchasers of the company in the event of a sale or business transaction.

If you follow hyperlinks from our website to another website, please note that we are not responsible for, nor do we have control over, their privacy policies or practices.

Data Retention

Users’ personal data will be retained for a maximum period of 24 months following the last communication. Users will be notified if their data must be retained for a longer period.

Protection of Personal Data

Personal information is stored in a secure computing environment. We implement appropriate technological and organizational measures in accordance with best practices at the time of collection to protect confidential information.

While we take all reasonable precautions to protect user data, there is always some risk of harm. The Internet as a whole may be insecure at times, and therefore we cannot guarantee absolute security beyond what is reasonably practicable.

Minors

For residents of the European Union, the GDPR specifies that individuals under the age of 15 are considered minors for the purposes of data collection. The collection, processing, and use of personal data relating to minors requires the consent of a legal guardian.

User Rights

As a user, you have the right to:

  • Access the personal data we have collected about you;

  • Request correction or updating of your personal data, subject to legal requirements;

  • Withdraw or modify your consent to the collection and use of personal data at any time, where legally permissible and upon reasonable notice.

Requests to Modify or Delete Data

If you wish to have your personal data modified or deleted in any way, please contact our Privacy Officer at the following address: info@cccarriers.ca
 

Cookie Policy

A cookie is a small file stored on a user’s hard drive by a website. Its purpose is to collect data relating to the user’s browsing behavior.

We use the following types of cookies on our website:

Functional Cookies

These cookies are used to remember the selections you make on our website so they can be saved for future visits.

Analytical Cookies

These cookies allow us to improve the design and functionality of our website by collecting data about the content you access and interact with while using the site.

Targeting Cookies

These cookies collect data on how you use the website and your preferences. This allows us to make the information you see more promotional and targeted to you. You may choose to be notified each time a cookie is transmitted or to disable cookies entirely through your internet browser; however, doing so may reduce the quality of your user experience.

Third-Party Cookies

We may use third-party cookies on our website to monitor user preferences and tailor advertising to users’ interests.

Changes to This Policy

This Privacy Policy may be updated periodically to maintain legal compliance and reflect changes in our data collection practices. We encourage users to review this Policy regularly. Where appropriate, users may be notified of changes by email.

Person Responsible for the Protection of Personal Information – Law 25

In accordance with Law 25, which came into force on September 22, 2022, we have appointed Filippo Gattola as the person responsible for the protection of personal information.

His responsibilities include, but are not limited to:

  • Managing privacy incidents involving personal information;

  • Taking reasonable measures to reduce the risk of harm and prevent similar incidents;

  • Notifying the Commission d’accès à l’information (CAI) and affected individuals when an incident presents a serious risk of harm;

  • Maintaining a register of privacy incidents and providing a copy to the CAI upon request;

  • Ensuring compliance with the legal framework governing the disclosure of personal information without consent for research, study, or statistical purposes, and in the context of commercial transactions;

  • Conducting Privacy Impact Assessments (PIA) prior to any disclosure of personal information without consent;

  • Prior disclosure to the CAI of any identity verification or confirmation involving biometric characteristics or measurements.

Contact details of the person responsible:

Name: Georges Bacha
email : gbacha@cccarriers.ca

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